Zomato Faces Backlash Over Delivery Agent’s Unacceptable Behavior

A Zomato customer, Radhika Bajaj, recently claimed that a delivery guy verbally abused her office staff because they took 10 minutes too long to collect their order. Zomato quickly apologized, admitting the behavior was unacceptable, while social media lit up with discussions about how to treat delivery partners and suggestions for penalties for late pickups.

By Avi G

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